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Frequently asked questions

We accept Visa, MasterCard, American Express and Bank ACH payments.

For agency partners with multi-locations, we offer the option of one monthly consolidated invoicing with a payment on file.

No, we do not have a setup cost. We do provide initial training and onboarding assistance to the marketing platform for all our agency partners. We expect our agency partners to onboard their clients subsequently.

The following features of NGAZE marketing platform are included in the subscription:
- Marketing dashboard
- 52-week marketing playbook
- Offers and promotions management
- Media gallery
- Social media scheduling
- Google posts scheduling
- Reviews management
- Menu management
- Structured FAQ data generator
- Multi-user team collaboration
- Project management
- Analytics & Reports
- Email support
- Multi-user team collaboration
- Marketing university
- White-label branding and custom sub-domain

Here are the optional add-ons:
+ Email marketing
+ Push messaging
+ SMS marketing
+ Loyalty rewards
+ Local marketing
+ Direct mail marketing
+ Online ordering
+ Web design
+ Mobile app
+ Paid ads

We do not offer a free trial at this time. However, please contact us for a free demo of NGAZE platform.

Yes, you can change your package anytime. Once the number of locations exceed the max locations in a tier, you are automatically upgraded, you enjoy the savings.

Yes, you can cancel any yearly paid plans. Refund is issued on the remaining months of the yearly paid plan. Monthly paid plans can be cancelled any time, however there is no partial refund on monthly paid plans. Agency partners with consolidated monthly invoicing reflect the current status of active client accounts. 

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Contact

1444 N. Farnsworth Avenue, Suite #100, Aurora, IL 60505

Email: hello@ngaze.io
Phone: +1 (630) 474-5354

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With pride and passion.